Yes. Aruvaart specializes in handmade Moroccan lighting, featuring traditional craftsmanship and artisan decorative techniques.

Because our products are handmade, slight variations in texture, finish, color tone, and decorative details may occur. These natural variations contribute to the unique character of each piece.

Our handmade lighting products are crafted and shipped from Morocco.

Aruvaart LLC is a U.S.-registered business offering Moroccan artisan lighting to customers around the world.

Our collection includes lighting crafted from materials such as brass and copper.

Materials vary by product. Please review the individual product description for specific information.

We make reasonable efforts to display accurate product photographs and finishes.

However, slight handmade variations and differences in screen settings or lighting conditions may affect the appearance of colors and textures.

If you need clarification about a specific finish, please contact us before ordering.

Many of our lighting designs are available in multiple sizes.

Available dimensions are displayed on each product page.

Please check the measurements carefully before placing an order.

Customization may be available for selected handmade lighting designs.

If you need a particular size, finish, chain length, or other modification, please contact us before placing your order.

Our team will review your request and confirm whether the customization is possible.

Custom-made and personalized products are not eligible for standard change-of-mind returns.

However, if a custom item arrives damaged, defective, or materially different from the confirmed order, please contact us for assistance.

This does not limit your rights under applicable consumer law.

Electrical specifications vary depending on the lighting design.

Before purchasing, please review the product's listed voltage, socket type, and installation requirements.

If you have questions about compatibility with your electrical system, contact us before ordering.

Bulb inclusion depends on the specific lighting product.

Please check the product description to confirm whether a bulb is included and which bulb type is required.

Certain lighting fixtures require professional electrical installation.

We recommend using a qualified electrician for hardwired lighting, in accordance with applicable electrical codes and safety standards.

Always follow the installation requirements for your specific product.

LED compatibility depends on the fixture's socket, electrical specifications, and recommended bulb requirements.

Please consult the individual product specifications or contact us for guidance.

Aruvaart products are shipped from Morocco.

Yes. We offer worldwide shipping to supported destinations available during checkout.

Yes. Aruvaart offers free standard shipping to eligible destinations available at checkout.

Our standard production and processing time is approximately 3–7 business days.

Custom specifications or certain handmade products may require additional time.

Estimated delivery usually takes 1–3 weeks after shipment.

This estimate begins after the production and processing period has been completed.

Delivery times may vary depending on the destination and customs processing. Arrival dates are not guaranteed.

Yes. We provide shipping confirmation and tracking information when available after your order has been dispatched.

Tracking updates may take some time to appear.

No additional import duties or customs clearance charges are expected for U.S. orders.

Aruvaart ships orders to the United States using a Delivered Duty Paid (DDP) arrangement.

Applicable import duties and customs clearance charges are covered by Aruvaart.

If a delivery provider requests an unexpected customs payment, please contact us before paying.

For destinations outside the United States, import duties, taxes, or customs charges may apply.

Unless specifically stated otherwise at checkout, these charges are the customer's responsibility.

We accept eligible return requests within 30 days of delivery.

Returned products must meet the conditions outlined in our Return & Refund Policy.

Read our Return & Refund Policy .

For standard change-of-mind returns, the customer is responsible for return shipping costs.

Different arrangements may apply when an item is defective, damaged, or incorrect.

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect product, contact us within 48 hours whenever possible.

Include your order number, a description of the issue, and clear photographs.

The reporting period does not limit any statutory consumer rights.

Once an eligible return has been received, inspected, and approved, we process refunds within 10 business days after approval.

Your bank or payment provider may take additional time to display the refund.

Please contact us as soon as possible if you need to change or cancel an order.

Once handmade production has started or the order has shipped, changes and cancellations may no longer be possible, subject to applicable law.

If your order has not arrived within the estimated delivery period, please contact us with your order number.

We will review the available tracking information and assist you with the next steps.

You can contact us using the following details:

Email: support@aruvaart.com

Phone: +1 (828) 570-3716

Website: https://aruvaart.com